Privacy policy

 

SBC TRADING PROMOTION COMPANY LIMITED (hereinafter referred to as "the Company") complies with the Act on the Protection of Personal Information and other relevant laws and guidelines, and appropriately handles users' personal information.

1. Information Collected and Purpose of Use

The information obtained by the Company about users varies depending on the method of collection, as follows:

(1) Information directly obtained from users
When using the website operated by the Company (hereinafter referred to as "the Site"), we may collect personal information to the extent necessary.
Personal information refers to information that can identify a specific individual, such as name, address, phone number, email address, as well as facial images, fingerprint or voiceprint data, insurance numbers, and other information that can identify an individual even on its own.

In addition, when using the inquiry form, users may be asked to attach an image. If such image includes individuals, documents, or other identifiable information, it will also be handled appropriately as personal information.

(2) Purpose of Use
The personal information obtained will be used for the following purposes:

  • Registration, identity verification, provision, maintenance, and improvement of our services

  • Guidance and inquiries regarding our services

  • Responding to acts that violate our terms, policies, etc.

  • Notifications regarding changes to our terms and policies

  • Any other purposes related to the above

2. Management System of Personal Information

  • Accuracy
    We strive to ensure that the information is always accurate and up to date.

  • Safety Management Measures
    We establish internal regulations and maintain an appropriate management system.

  • Management of Contractors
    When outsourcing the handling of personal information, we limit contractors to those that meet our standards and supervise them appropriately.

  • Retention Period and Disposal
    We set retention periods and promptly delete or dispose of the information once the period has ended.

3. Provision to Third Parties

The Company will not provide personal information to third parties without the user's consent. If provision becomes necessary in the future, the content and purpose will be clearly stated, and we will obtain consent before doing so.

4. Joint Use of Personal Information

  • Information Subject to Joint Use
    Name, address, phone number, email address, contract details, service usage history, images attached through inquiry forms

  • Scope of Joint Use
    The Company’s affiliates and contractors

  • Purpose of Joint Use
    Same as stated in "Purpose of Use" above

5. Requests for Disclosure, Correction, and Suspension of Use

When we receive requests from users for disclosure, correction, suspension of use, etc. of personal information, we will respond in accordance with our prescribed procedures after confirming the identity of the individual. Details will be provided separately upon request. Please contact us at the following address:

6. Contact Information

SBC TRADING PROMOTION COMPANY LIMITED
Address: 4th Floor, Vernal Building, No.7 Pasteur Street, Hai Chau District, Da Nang City, Vietnam
E-MAIL: sbctrading.hr@gmail.com(Support available in Japanese and English)

7. Security

When transmitting personal information through our website, SSL encryption may be used for secure communication.

8. Date of Establishment and Revision

Date of Establishment: September 17, 2025